help

Help questions and answers

We have gathered here more or less all the information that can only be requested. If something is still unclear, everything is fine! We are always available to answer any question.

website registration

In order to make a purchase on the site, you must register for it in a short and easy process (promise).[Link]
Here is a guide for getting involved, step by step, by the way.

Ummm … we just answered the previous answer 🙂

of course!

So that the products and bits you bought will be registered in your name, and also so that we can give you maximum service.

Upon completion of the registration to the site [link] we will immediately send an email with your username.

There is a small situation that he ‘fell’ into spam. You should check there. Did not find? We are here at your service, always. By phone and email. [Contact link]

We are here at your service, always. By phone and email. [Contact link]

You can easily get a refund for packages that were not used at all, but unfortunately it is not possible to get a refund for items purchased without a package. And if so, then from our experience? Items purchased from Elementric, always come in handy at some point …

Here they are in front of you, please. [Link]

Very, very strict. Can be seen here. [Link]

Purchase and download

With a credit card, it is also possible by bank transfer in coordination with us.

Yes, and at the highest level. If there are any concerns, it can be purchased by email or by phone.

Payment by credit card and in Israeli currency.
For health, first of all. Second, you can buy from us even if your account is run in dollars.
From the moment of purchase, and of course depends on the speed of your internet 🙂
Upon payment, the downloadable file will be opened for the next 24 hours. If you want to download it again later, you can contact our customer service [link] and promise to try to help.
You can get a refund if no download of the file has been made from the site.
The purchase is personal and for one person, both according to Halacha and Torah Yisrael, and in contrast according to international law. It is strictly forbidden to pass the file on.
The payment gives the payer the right to use the file only for himself, both according to Halacha and Torah Yisrael, and to differentiate according to international law.
You can cancel the purchase and get the full payment back. Contact us by phone or email. [Contact link]

Mazel Tov! We wish you maximum enjoyment from the purchase! The file is available for download in my account> Downloads

Or here [link]
It’s OK! finished! We have patience, and we are happy to answer any question 🙂
Most files will be downloaded as an image or PDF, a minority will be compressed as a RAR file. You can download free rescue software from here [link]
Obviously yes, all the time. Worth coming to visit each season and enjoy the new surprises.

Packages and bits

Under each product is listed a price in NIS and also in bits.

Dedicated “credits” for purchase on the Elementric website.

Usually in bits, since they are sold in large and discounted packages. [Link to purchase packages]

the opposite; With a one-time purchase of a single product, it pays to buy in NIS.

First of all – a great decision! Second, now you have to decide which package of credits (‘bits’) is most worthwhile for you.

dependent.

For beginners we recommend buying the modest bit package, and for experienced consumers – go for the larger package. For the really serious guns it’s best to go for the pampering 100-bit package, and pay the least per element. [Link]

Here. [Link]

Upon purchasing the package we immediately send a confirmation email.

Your bit package can be used for about a year from the date of purchase.

Yes, if a new package of bits is purchased.

If a package is purchased from us that has not been used at all, you can get the full payment back. We are here at your service, always. By phone and email. [Contact link]

Yes.

Thank you:)
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